Get help from the team that builds.
No ticket maze, no scripted first line. Answers for working with the studio, product support, and a direct line to the people who write the code.
Talk to us
Questions about a project, an engagement, or a product plan. We respond within one business day.
Build with a tutorial
Hands-on guides for Flutter, Firebase, IoT pipelines, and design systems — the same patterns we ship.
Read the deep dives
Architecture notes, protocol comparisons, and the reasoning behind our engineering decisions.
Frequently asked questions
Working with us
How does a Tribar engagement usually start?
With a conversation. Tell us about your vision — the constraint, the deadline, the thing that keeps you up at night. We respond within 24 hours with a plan, timeline, and estimate. No BS, no sales pitch — just geometry. From there, a typical build starts with a short discovery phase before the first production slice.
How is a project priced?
We price per engagement, not per hour. After discovery you get a fixed-scope estimate for the first slice, and we re-estimate as scope evolves. You will always know what the next step costs before it starts. There is no fixed price list because two projects that sound alike rarely are.
Can you work with an existing codebase?
Yes. We regularly audit, stabilize, and extend systems other teams built. We start with a short technical assessment so you get an honest read on the state of things before committing to a build plan.
Do you sign NDAs and data processing agreements?
Yes to both. We can work under your templates or provide ours. Data processing agreements cover GDPR requirements, including the rights of your users.
Products & platforms
Where do I get help with a Tribar product (Staff, Forma, CRM, Design Engine)?
Email contact@tribarstudio.com with the product name in the subject. Include what you were doing, what happened, and what you expected — screenshots welcome. If you are on a managed plan, you also have a direct channel with the team that builds the product.
Can I self-host Tribar products?
Yes. Staff offers a self-hosted plan you run on your own infrastructure (PostgreSQL + Docker), and CRM has a free self-hosted edition. Both include the full feature set with no artificial limits.
How do I report a bug or request a feature?
Send it to contact@tribarstudio.com. Bugs with a minimal reproduction go to the front of the queue. Feature requests are read by the product team — we cannot promise every one, but we do answer every message.
Is there a public roadmap?
Our roadmap lives in the open surfaces of the ecosystem as they launch. Until then, ask us directly — we would rather tell you what is actually planned than publish something we have to walk back.
Data & security
Who owns the data I create in Tribar products?
You do. Your data is yours — we never train on it, sell it, or use it for anything other than operating the service you pay for. See our Data Processing Agreement for the full legal framework.
How do you handle security and compliance?
Our controls are built against SOC 2 and ISO 27001 practices, with GDPR rights supported end to end and pre-built controls for HIPAA and ISO 42001 (AI governance) scenarios. Security questions from procurement teams are welcome — ask for our security overview.
How do you handle AI features responsibly?
AI features in our products follow the same rule as everything else: human oversight, confidence scoring, and a working path when the model is unavailable. We do not ship AI that quietly decides things for you.
Still stuck? Write to a human.
One address, read by the team:
contact@tribarstudio.com